HM Coastguard statement: Full service resumes to 999-call service

HM Coastguard statement: Full service resumes to 999-call service

Full service returned after 999 call-system experiences national outage on Sunday 25 June
Red sign with 'call 999 in an emergency, ask for the Coastguard' with grey sky backdrop

UPDATE (10pm on 25 June):

BT has this evening confirmed that full service has resumed to the 999-call system. Although disruption to HM Coastguard has been minimal across the day due to the contingency plans, it is reassuring to know the issue has been resolved.

In a coastal emergency, please call 999 and ask for the Coastguard.

 

STATEMENT (9am on 25 June):

HM Coastguard is working with BT and other emergency service partners to restore the 999-call system urgently following reports of a national outage earlier today (25 June). The issue is affecting all emergency services.

Please continue to call 999 to contact the Coastguard in an emergency. If you are unable to contact the Coastguard on 999 in an emergency, please call 101 (111 for medical emergencies). Please only call 999 in an emergency.

In non-emergency situations, please redirect your call to your local Maritime Rescue Coordination Centre: https://www.gov.uk/guidance/hm-coastguard-rescue-coordination-centre-contact-details

 

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